Summary

Pros:   Unique Workflow Interface, Friendly GUI/UX

Cons:   Lacking a significant number of minor features and insurance filing was rmoved in 2014

It Might Be A Good Choice For Practices That: Want to be able to customize their notes, don’t need integrated electronic insurance filing, and don’t immediately need some of the missing features

Standout Features: Checkout Wizard work flow, Custom Notes tool

Review

MHP Office originally was on a fast track for growth.  While maintaining one of its strongest selling points, the “Checkout Wizard”, it had added further standout features that make it a viable application for many practitioners. The interface continues to be one of the most friendly and well-organized that I’ve used.  They’ve continued to maintain that while adding some powerful features, though development appeared to slow significantly in 2015.

Users can use the MHP Office form building tool to create Notes that include the fields they wish to have.  In addition, multiple forms can be created.  Some improvement could still be made here by providing more stock templates and better integration with the rest of the app.  For example, you can’t generate a session note that is automatically associated with a specific appointment.  You have to attach a note to a specific session by choosing that appointment in a pulldown list.  On the whole, however, the documentation capabilities of MHP Office has taken a big step up. In addition, they’ve added electronic insurance claims filing and client appointment reminders.

There are still a few minor issues that prevent it from making the leap to the top.  For example, when creating a custom item like a note, the system requires that you enter a “Title”.  This is often redundant since the note could already be titled “Session Note January 18th, 2013” or something similar.  However, if you don’t manually enter this, the document will show up as “Untitled” in lists, giving little indication as to what it is.  It’s also missing some features important to some like the ability to print a Superbill or customize a clinicians available hours.

*For some time, MHPOffice also offered insurance e-filing features. In 2014, however, they suspended them and now do not provide them for new customers.  While they provide the ability to facilitate claims filing in other ways, those seeking the efficiency of e-filing will have to look elsewhere.