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EHR Reviews by a Therapist and Information Technology Expert
Rob Reinhardt is an Information Technology, Ethics, and HIPAA Expert. He’s also a Licensed Professional Counselor who’s been in private practice, and evaluating and reviewing EHRs, for over a decade. He is uniquely qualified to provide insight, and evaluate solutions from a business, technological, ethics, and clinical perspective.
Guide to Choosing an EHR
Rob wrote the book on the process of choosing a “best fit” EHR for your practice.
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PSYBooks – Review
One of the most impressive aspects of PSYBooks is that it has come out of the gates with ERA functionality. Most applications have added that long after launching since it can be one of the more complex features to implement.
TherapyNotes – Review
TherapyNotes is a solid contender for those desiring a user-friendly, efficient system and willing to wait for a full-featured Client Portal.
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Valley Hope iAC/ESS – Brief
This system was developed for a residential chemical dependency treatment program and they are now hoping to branch out to offer it to other providers.
Procentive – Review
Procentive is another in the class of Meaningful Use Certified EHRs that has been working to broaden its marketing appeal. All but solo, part-time practitioners who want integrated insurance filing are likely to find a pricing and features plan that might work for them with Procentive.
BreezyNotes – Review
Like so many of these applications, BreezyNotes started out as an application developed by a mental health professional who couldn't find an application that met their needs. In 2015, that application was put out for general public use and is adding features on a regular basis.
STEPNotes – Review
STEPNotes was developed by Dr. Rhonda Sutton when she realized that most counselor education programs didn't adequately address the completion of good progress notes.
Practice Fusion – Review
At the beginning of March, 2018, Practice Fusion announced that they will no longer be offering free accounts as of June 1, 2018. New users must sign up for a paid account and current users must sign up for a subscription by May 31, or be given limited access.
Carepaths / eRecord – Review
Carepath's eRecord application packs an impressive array of features. They have all the major feature categories covered and have some unique offerings like a complete suite of note and assessment templates.
SimplePractice – Review
Since its launch in 2013, SimplePractice quickly became a leading application for solo providers and now they have expanded their feature set to include clinician groups.
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TherapyMate – Review
TherapyMate is relative newcomer to the scene, and has made some significant improvements since my original review. It sports a clean, well-organized interface and pricing based on the number of active clients.
Delphi PBS – Review
Delphi is a true dinosaur in the cloud-based practice management system market, pre-dating most of the other offerings. Unlike many of the “traditional” practice management systems that have struggled to keep pace with new rush toward cloud-computing, Delphi has adapted and continued to keep pace with changes in the industry.
EHR Your Way – Review
EHR Your Way's core selling point is the ability to take your current forms (progress notes, treatment plans, forms you're required to complete as part of a contract, etc.) and integrate them into a robust practice management system.
Jane – Review
Jane, based in Canada, has been around for several years. Only more recently, however, has it become a viable practice management system marketed to behavioral health practitioners, especially those in the United States.
MHP Office – Review
MHP Office originally was on a fast track for growth. While maintaining one of its strongest selling points, the “Checkout Wizard”, it had added further standout features that make it a viable application for many practitioners.
ClinicTracker – Review
ClinicTracker is an application to investigate for larger practices (at least ten users) needing a robust feature set, customization options, and/or a Meaningful Use certified EHR. Small therapy-centric private practices may find ClinicTracker to be overwhelming and cumbersome.
ICANotes – Review
ICANotes has made some improvements since my last update. Most notably, they've shined and polished their scheduling system. In my opinion, it's the most aesthetically pleasing part of the application and now has robust availability search functionality.
Empathic – Review
When you combine these missing and underdeveloped features with the price point, Empathic drops into the realm of “Not Likely Contender” for most practices.
BestNotes – Review
BestNotes started out as a solution for residential treatment homes and retains a significant market share there. They've eventually recognized the usefulness of their tool in other environments and have expanded their marketing to include those providing outpatient therapy.
CentralReach – Review
CentralReach starts off with a wonderful premise and shows a lot of promise. A newcomer to the market (launched in late 2012), CentralReach endeavors to not only provide a Meaningful-Use Certified EHR for mental health professionals, but also a tool through which users and other professionals can collaborate.
TheraNest – Review
TheraNest continues to develop and add new features at a rapid pace. Their newest is the integration of secure video, allowing clinicians to schedule and hold telehealth sessions with clients.
PSYBooks – Review
One of the most impressive aspects of PSYBooks is that it has come out of the gates with ERA functionality. Most applications have added that long after launching since it can be one of the more complex features to implement.
QuicDoc Office – Review
DocuTrac, Inc. has been around for quite some time, starting as a traditional software program focused on documentation. They eventually acquired Office Therapy, primarily to serve as the financial piece of the practice management system.
TherapyZen – Review
Considering it just became publicly available in 2016, TherapyZen is already off to a solid start. From the helpful set up wizard to the clean, user-friendly interface, there's a lot to like.
ClinicSource – Review
Still, ClinicSource's pricing suggests that it's a notch above the other applications in its market. In many areas of the application it is evident that there is more attention to detail and some features that other applications lack.
Therapy Charts – Review
I was impressed by the demo I was given of TherapyCharts. The GUI/UX is well done and it's obvious a lot of thought was put into work flow.
MyClientsPlus / Jituzu – Review
At first glance, the combination of MyClientsPlus and Jituzu seems enticing. They have all the major feature groups covered and Jituzu even offers integrated credit card processing. The gloss quickly fades however,
Therapy Appointment – Review
TherapyAppointment 2.0 has arrived (2019), and it looks great! TherapyAppointment was one of the first applications in this market that serves solo and group behavioral health private practices.
Vālant – Review
Long-time readers may remember that I initially ruled Valant out as product for solo and small group practices to consider because of it's pricing.
CounSol – Review
CounSol is a standout choice for solo clinicians who desire the ability to customize. In 2015 they introduced electronic claims filing and now also feature integrated ERAs.
WriteUpp – Review
WriteUpp doesn't set out to be everything to everyone. In fact, they are counting on a target market for those who want the most basic of practice management solutions. They're off to a good start in that respect, with a nice clean, uncomplicated interface.
TherapyPartner – Review
TherapyPartner has been a player in the realm of cloud-based mental health practice management services for many years. Their original focus was to provide automated credit card billing and statement generation and their primary target market has been professionals in a fee for service practice.
Office Ally – Review
Many of the features one might want in a Practice Management System are present in the free version of the OfficeAlly product (Practice Mate). The pieces that aren't there can be found in Patient Ally (Client Portal) and EHR 24/7 (More refined EHR features).
PsychAdvantage – Review
Compulink Psychadvantage has been around a while and, like Valant, has recently begun offering restructured pricing in an attempt to address the mental health market.
TheraSoft – Review
Therasoft Online put some significant improvements and new features in place the last time I evaluated it. Particularly noticable is the much more friendly user interface that resulted from a facelift and overall design overhaul.
Cloud Practice Management System EHR/EMR – Reviews
Technology expert, Licensed Professional Counselor, and CEO of Tame Your Practice, Rob Reinhardt provides his insightful reviews of EHR - Practice Management Systems intended for therapists in private practice.
PIMSY – Review
PIMSY is rare in that it is a Meaningful Use Certified EHR that was developed specifically for mental health professionals from the start.
About the Author
Rob has been covering technology and business news for mental health professionals since 2011. His extensive experience in IT, business, and private practice allow him to synthesize information in a friendly, digestible manner. He also enjoys time with his family, ultimate frisbee, and board gaming.
